Shipping policy

Ghost Flower Beauty ships from Heber City, UTAH.  

 FREE SHIPPING FOR ORDERS OVER $100

ORDER PROCESSING:

Please allow 1-2 business days to process your order. Expect an email from hello@ghostflowerbeauty.com to let you know when your order is on the way!

LOCAL CUSTOMER PICK UP - Heber City, UTAH
Orders can be picked up during the time arranged by the owner. An email or text will be sent when your order is ready for pickup.
LOCAL DELIVERY

Please reach out  to request a local delivery within the local Wasatch Valley area via phone call or text before ordering online.  Our phone number is 435-709-6441

Orders placed at ghostflowerbeauty.com before noon can usually be delivered the same day. Orders placed after 12PM will be delivered the following day we are open.


When your order is ready for delivery, you will receive a text to agree on the time and location of your delivery.


SHIPPING RATES

 FREE SHIPPING FOR ORDERS OVER $100

Orders are generally shipped within 2 business days using either UPS or USPS.  Their delivery standards are usually  2 - 7 business days, depending on seasonal times. We do not ship outside of the United States at this time.


​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

We do not ship outside the United States at this time.




REFUNDS, RETURNS AND EXCHANGES

Ghost Flower Beauty accepts returns up to 60 days after the delivery date.  If the item is unused and in it’s original condition we will refund the full order amount- less the shipping costs included in the sale.  Non refundable items include holiday products, bath bombs and used / partially used products.


In the event that your order arrives damaged in any way, please email us as soon as possible at hello@ghostflowerbeauty.com Make sure to include your order number and if possible, a photo of the item’s condition is always helpful.. At Ghost Flower Beauty we want most of all for our customers to be 100% satisfied with your order.  We address these issues on a case-by-case basis but will try our best to work towards a satisfactory solution for both shop and sincerely valued customer.


If you have any further questions, please don't hesitate to contact us, we are always happy to help. 

Email :  hello@ghostflowerbeauty.com 

Text : 435-709-6441